Terms of Service

1. Eligibility

You must be at least 18 years of age and have the legal authority to enter into a binding agreement on behalf of yourself or your organization. By using the Services, you represent and warrant that you meet these requirements.

2. Accounts

• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You agree to provide accurate, current, and complete information during registration and to keep your information updated.
• You must notify us immediately at legal@virtuollis.com if you suspect unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activity.

3. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation.
• Infringe the intellectual property rights of any third party.
• Transmit any content that is unlawful, harmful, defamatory, obscene, or harassing.
• Interfere with or disrupt the integrity or performance of the Services or the data contained therein.
• Attempt to gain unauthorized access to any system, account, or network.
• Use automated tools (bots, scrapers, crawlers) to access the Services without our prior written consent.

For detailed conduct standards, see our Acceptable Use Policy.

4. Intellectual Property

The Services and all content, features, and functionality thereof — including but not limited to software, text, graphics, logos, and trademarks — are owned by Virtuollis or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

You retain ownership of any content you submit to the Services. By submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, host, and display that content solely for the purpose of providing the Services.

5. Fees & Payment

Certain features of our Services may require payment. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase. All payments are subject to our Billing Policy.

6. Confidentiality

Each party may have access to confidential information of the other. Each party agrees to keep the other party's confidential information strictly confidential and not to disclose it to any third party without prior written consent, except as required by law.

7. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIRTUOLLIS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO VIRTUOLLIS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless Virtuollis and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We may suspend or terminate your access to the Services at any time with or without cause or notice. Upon termination, all rights granted to you under these Terms will cease immediately. Provisions that by their nature should survive termination (e.g., indemnification, disclaimers, limitation of liability) will continue to apply. For details on suspension procedures, see our Suspension Policy.

11. Governing Law & Disputes

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Services shall be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property matters.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notice. Your continued use of the Services after the effective date of any change constitutes your acceptance of the updated Terms.

13. Contact